Silk Peptide EGF Intensive Smoothing Toner — SEOUL EDITOR
We ship worldwideFree shipping over $50.00Save 14% today on the peptide toner11,000+ customer reviewsWe ship worldwideFree shipping over $50.00Save 14% today on the peptide toner11,000+ customer reviews
Botox-like smooth finish — your first step to prep skin for a visibly firmer, smoother look. A needle-free slow-aging solution.
Skin renewal powered by Peptides + EGF — smooths texture, softens fine lines and boosts overall radiance with every swipe.
Radiant, long-lasting moisture barrier — ceramide capsules seal in hydration and refine the skin.
Lifting synergy: Silk Peptide EGF Toner + Ampoule — the toner refines texture with silk proteins, while the ampoule penetrates between skin cells to deliver a powerful, visible lift.
Everything about returns, how we handle your data and the rules for shopping with us. Tap a document to read it.
Questions about any of these documents?
Refund policy
Refund policy
Last updated: 09/22/2026
We want you to shop with confidence. If a product does not work well for your skin, you can request a refund. This policy explains the deadlines, conditions and how to submit a request.
Quick summary
7 days — right of withdrawal for any purchase made online, no reason required.
30 days — our satisfaction guarantee. We refund 100% even if the bottle has been opened and partially used.
How to request: email [SUPPORT EMAIL] with your order number and a photo of the product.
Right of withdrawal (7 days)
Purchases made outside a physical store — online, by phone or by catalog — may be cancelled within 7 calendar days of receiving the product, without giving a reason.
In that case, the full amount paid is refunded, including shipping, and the return shipping is on us.
30-day satisfaction guarantee
In addition to the statutory deadline, we offer our own 30 calendar day guarantee counted from delivery. If your skin does not respond well, you may request a 100% refund of the product price even if the bottle is already open.
How to request a refund
Email [SUPPORT EMAIL] or use the contact page and include your order number.
Briefly describe the reason and, if possible, attach photos of the product and the package label.
We reply within [TIMEFRAME] with instructions and, where applicable, a return label code.
Pack the product carefully and ship it within the stated window.
Refund timelines and methods
Payment method
How we refund
Timeframe
Pix
Deposit to the same key used for payment
Up to [5] business days
Credit card
Reversal on your statement by the card issuer
Up to [2] statement cycles
Bank slip
Bank transfer to an account in the buyer's name
Up to [10] business days
PayPal
Reversal through the original payment provider
Up to [10] business days
The refund clock starts when the product arrives at our warehouse and passes inspection.
Defective, wrong or damaged in transit
If your product arrives damaged, expired, leaking or different from what you ordered, send us photos within 7 days of delivery. In these cases you choose a free replacement or a full refund, including any shipping paid.
When a refund does not apply
the 7-day or 30-day window has passed;
the product was misused, tampered with or adulterated;
the return is incomplete, missing packaging, accessories or free gifts;
there are signs of fraud or repeated requests on the same order.
Exchanges
You may exchange an item for one of equal or greater value, paying the difference where applicable. Exchanges follow the same conditions and deadlines as returns and are subject to stock availability.
Order not received or lost in transit
If tracking does not move for [10] days or the carrier marks the order as lost, we open an investigation. We may reship the order free of charge, if stock is available, or refund 100% of the amount paid, including shipping.
Subscriptions and cancellation
Subscriptions can be cancelled at any time, with no penalty, by emailing [SUPPORT EMAIL]. Cancellation applies to upcoming deliveries: if the current cycle has already shipped, it follows the return rules in this policy.
Talk to us
Support: [SUPPORT EMAIL]
Hours: [Monday to Friday, 9am to 6pm]
Company: [LEGAL ENTITY NAME] · Tax ID [CNPJ]
Address: [FULL ADDRESS]
Continue reading
Privacy policy
Privacy policy
Last updated: 09/22/2026
This policy explains what personal data we collect, why we collect it, who we share it with, how long we keep it and how you can exercise your rights.
Who is the controller
The data controller is [LEGAL ENTITY NAME], tax ID [CNPJ], headquartered at [FULL ADDRESS], which operates the SEOUL EDITOR store.
Data Protection Officer: [DPO NAME]
Privacy email: [PRIVACY EMAIL]
Data we collect
Category
Examples
Source
Identity and contact
Name, email, phone, tax ID
You provide it at checkout
Address
Street, number, city, state, postal code, country
You provide it at checkout
Order and payment
Items purchased, amount, order history, payment status
Generated by your purchase
Card data
We do not store the full card number
Payment gateway
Browsing data
IP address, device type, browser, pages viewed
Collected automatically
Support
Messages and photos sent in return requests
You send it to our team
We do not intentionally collect sensitive personal data. Please avoid sending that kind of information in support messages.
Why we use your data
Purpose
Legal basis
Process, invoice, pack and deliver your order
Performance of a contract
Provide support and handle returns
Performance of a contract
Comply with tax and consumer-protection obligations
Legal obligation
Prevent fraud and keep the store secure
Legitimate interest
Send news, coupons and content
Consent, revocable at any time
Cookies and similar technologies
Strictly necessary — without them the site cannot work (cart, session, security, checkout).
Performance and analytics — help us understand how people browse and fix problems.
Advertising — measure campaign conversions and let us show ads on other sites.
You can review and change your choices at any time on the Your Privacy Choices page.
Who we share data with
Store platform — [e.g. Shopify], which hosts the site, cart and checkout;
Carriers and postal services — to deliver your order;
Email, support and analytics tools — [e.g. Klaviyo, Google Analytics];
Public authorities, where required by law.
International transfers
Some providers are located outside Brazil, mainly in the United States and the European Union. In those cases the transfer relies on contractual clauses and protection safeguards, limited to what is necessary for the stated purpose.
How long we keep data
Data
Retention period
Order data and invoices
[5] years
Access logs
[6] months
Support and returns
[2] years after the case is closed
Marketing
Until you unsubscribe
Security
We adopt reasonable technical and administrative measures to protect your data, including encrypted connections (HTTPS), restricted access controls and incident monitoring. No system is 100% immune: if a relevant incident occurs, we notify you and the competent authority as required by law.
Your rights
confirmation that we process your data and access to it;
correction of incomplete, inaccurate or outdated data;
anonymization, blocking or deletion of unnecessary data;
portability to another provider, upon express request;
deletion of data processed based on consent;
information about the entities we share data with;
withdrawal of consent.
To exercise any right, email [PRIVACY EMAIL]. We respond within 15 days.
Children and teenagers
The store is intended for people aged 18 or older. We do not intentionally collect data from children or teenagers. Parents and guardians may contact us at [PRIVACY EMAIL].
Contact and complaints
Privacy and DPO: [PRIVACY EMAIL]
Support: [SUPPORT EMAIL]
Continue reading
Terms of service
Terms of service
Last updated: 09/22/2026
These terms apply to the use of this website and to every purchase made from the SEOUL EDITOR store. By browsing or completing an order, you confirm that you have read and agree to the conditions below.
Who we are
The store is operated by [LEGAL ENTITY NAME], tax ID [CNPJ], headquartered at [FULL ADDRESS]. Contact: [SUPPORT EMAIL].
Acceptance and eligibility
To purchase, you must be at least 18 years old and legally capable of entering into contracts. If you are a minor, the purchase must be made by a legal guardian.
Products and descriptions
Our products are topical cosmetics. They are not medicines and are not intended to diagnose, treat, cure or prevent any disease. We make no therapeutic claims.
Results vary from person to person and depend on skin type, consistency of use and the routine adopted. We recommend a patch test on a small area before first use.
Prices, currency and taxes
Prices are shown in US dollars (US$) and do not include import duties or customs fees where applicable. Taxes, shipping and any charges are presented before you complete your order.
We may change prices and promotions at any time, but the price confirmed in your order governs that purchase.
Payment
Payment processing is handled by specialized partners and we do not store the full number of your card. Orders are packed only after payment is confirmed.
Orders and refusal
We may refuse or cancel orders in case of suspected fraud, inconsistent data, pricing errors, unavailable stock or delivery restrictions. In that case, the amount paid is fully refunded.
Shipping and delivery times
We ship worldwide. Packing and transit times appear at checkout and are counted in business days from payment confirmation. Tracking is available through the tracking code provided.
Subscriptions
With a subscription, you are charged every [2] months and receive 10% off each delivery while the subscription is active. Subscriptions renew automatically until you cancel.
You may cancel at any time, with no penalty.
Cancellation applies to future cycles.
Subscription prices may be adjusted with prior notice.
Promotions, coupons and free gifts
Coupons are personal, non-cumulative and valid only within the disclosed period and conditions.
Intellectual property
The brand, logo, text, photos, videos, layout and code of this site are protected by intellectual property rights and may not be copied or used commercially without written permission.
Prohibited use
You agree not to use the site for unlawful purposes, attempt to access restricted areas, scrape content in an automated way, or use the products differently from the directions on the label.
Limitation of liability
We are liable for direct, proven damages resulting from our failure to provide the service, within the limits of the law. Nothing in these terms limits the rights that consumer protection law grants you.
Governing law
These terms are governed by the laws applicable to the store's place of establishment, without prejudice to the consumer's right to bring proceedings before their own domicile court.
Changes to these terms
We may update these terms at any time. The current version is always the one published on this page.
Continue reading
Contact
Contact
Last updated: 09/22/2026
Need help with an order, have a question about a product or want to request a return? Use the form below or reach us directly.
Send us a message
Support channels
Email: [SUPPORT EMAIL]
Hours: [Monday to Friday, 9am to 6pm]
Instagram: [@HANDLE]
Company details
Legal entity name: [LEGAL ENTITY NAME]
Tax ID: [CNPJ]
Address: [FULL ADDRESS]
Quick answers before you write
Where is my order?
We email the tracking code as soon as your order ships. If tracking has not moved in more than [10] days, contact us and we will open an investigation with the carrier.
How do I return or exchange a product?
Email us with your order number and we will send the shipping instructions.
How do I cancel my subscription?
Just request it by email at [SUPPORT EMAIL]. There is no penalty and cancellation applies to future cycles.
Continue reading
Your Privacy Choices
Your Privacy Choices
Last updated: 09/22/2026
Here you control how we use cookies and how we handle your personal data — including the right to opt out of the sale or sharing of information for advertising.
What the blue icon means
The badge below is the official "Your Privacy Choices" icon, used in the United States to signal that a site offers a way for you to opt out of the sale or sharing of your personal data:
Your Privacy Choices
Cookie preferences
Choose which categories you allow. Changes take effect on the next page load.
Strictly necessaryAlways on
Without them the site cannot work: cart, session, security and checkout. They cannot be disabled.
Performance and analytics
They help us understand how people browse the site, which pages perform better and where errors occur.
Advertising and personalization
They let us measure campaign results and show ads on other platforms. Turning this off is the equivalent of asking us not to sell or share your data for behavioral advertising.
Preferences saved. Your choice was stored in this browser.
Do not sell or share my personal information
If you live in California (or another state with a similar law), you can opt out of the sale or sharing of your personal information.
Your rights
To know which categories of data we collect and who we share them with.
To access a copy of the data we hold about you.
To correct incomplete or inaccurate information.
To delete data, subject to legal retention obligations.
To opt out of the sale or sharing of data for advertising.
Not to be discriminated against for exercising these rights.
How we verify your identity
To protect your data, we may ask for confirmation before fulfilling a request. We respond within 45 days for CCPA/CPRA requests and within 15 days for requests made under the LGPD.
Browser privacy signals
We honor the Global Privacy Control (GPC): if your browser sends that signal, it is treated as a request to opt out of the sale and sharing of data for advertising.
Marketing
You can unsubscribe from marketing emails at any time using the unsubscribe link at the bottom of every email, or by emailing [SUPPORT EMAIL]. Messages about orders and deliveries continue to be sent.